Examples of ChatSession

org.eclipse.ecf.protocol.msn.ChatSession

A ChatSession is a conversation that's held between two or more participants.

As specified by {@link MsnClient}'s {@link MsnClient#disconnect() disconnect()} method, ChatSessions are notautomatically disconnected when the client itself disconnects. However, clean-up will be performed automatically when a {@link IChatSessionListener#sessionTimedOut() sessionTimedOut()} event occursor when the last user has left (as checked by monitoring the {@link IChatSessionListener#contactLeft(Contact) contactLeft(Contact)}event).

Note: This class/interface is part of an interim API that is still under development and expected to change significantly before reaching stability. It is being made available at this early stage to solicit feedback from pioneering adopters on the understanding that any code that uses this API will almost certainly be broken (repeatedly) as the API evolves.
org.jivesoftware.openfire.fastpath.history.ChatSession
Represents the data model for one complete Chat Session in Fastpath. @author Derek DeMoro

Examples of org.eclipse.ecf.protocol.msn.ChatSession

    sendChatMessage(toID, body);
  }


  public void sendChatMessage(ID toID, String body) throws ECFException {
    try {
      ChatSession cs = (ChatSession) chatSessions.get(toID);
      if (cs == null) {
        cs = client.createChatSession(toID.getName());
        cs.addChatSessionListener(new ChatSessionListener(toID));
        chatSessions.put(toID, cs);
      }
      cs.sendMessage(body);
    } catch (IOException e) {
      throw new ECFException(e);
    }
  }

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Examples of org.eclipse.ecf.protocol.msn.ChatSession


  public void sendTypingMessage(ID toID, boolean isTyping, String body)
      throws ECFException {
    try {
      if (isTyping) {
        ChatSession cs = (ChatSession) chatSessions.get(toID);
        if (cs == null) {
          cs = client.createChatSession(toID.getName());
          cs.addChatSessionListener(new ChatSessionListener(toID));
          chatSessions.put(toID, cs);
        }
        cs.sendTypingNotification();
      }
    } catch (IOException e) {
      throw new ECFException(e);
    }
  }

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Examples of org.jivesoftware.openfire.fastpath.history.ChatSession

        if (!ModelUtil.hasLength(property)) {
            Log.debug("Mail settings are not configured, transcripts will not be sent.");
            return;
        }


        final ChatSession chatSession = ChatTranscriptManager.getChatSession(sessionID);
        if (chatSession == null || chatSession.getFirstSession() == null) {
            return;
        }


        final StringBuilder builder = new StringBuilder();


        SimpleDateFormat formatter = new SimpleDateFormat("MM/dd/yyy hh:mm a");


        // Get duration of conversation
        Date date = new Date(chatSession.getFirstSession().getStartTime());
        int duration = getChatDuration(date, chatSession);


        TreeMap<String, List<String>> map = new TreeMap<String, List<String>>(chatSession.getMetadata());


        String body = JiveGlobals.getProperty("chat.transcript.body");


        if (ModelUtil.hasLength(body)) {
            builder.append(body).append("\n\n");
        }


        builder.append("formname=chat transcript\n");
        extractAndDisplay(builder, "question", map);
        display(builder, "fullname", chatSession.getCustomerName());
        extractAndDisplay(builder, "email", map);
        extractAndDisplay(builder, "Location", map);
        extractAndDisplay(builder, "userID", map);
        extractAndDisplay(builder, "username", map);
        extractAndDisplay(builder, "workgroup", map);
        display(builder, "chatduration", String.valueOf(duration));
        display(builder, "chatdate", formatter.format(date));
        if (chatSession.getFirstSession() != null && chatSession.getFirstSession().getAgentJID() != null) {
            try {
                display(builder, "agent", new JID(chatSession.getFirstSession().getAgentJID()).toBareJID());
            }
            catch (Exception e) {
                Log.debug("Could not display agent in transcript.", e);
            }
        }
        for (Iterator<Map.Entry<String, List<String>>> iterator = map.entrySet().iterator(); iterator.hasNext();) {
            Map.Entry<String, List<String>> entry = iterator.next();
            display(builder, entry.getKey(), getListItem(entry.getValue()));
        }
        builder.append("ctranscript=\n");
        builder.append(ChatTranscriptManager.getTextTranscriptFromSessionID(sessionID));


        String subject = JiveGlobals.getProperty("chat.transcript.subject");
        String from = JiveGlobals.getProperty("chat.transcript.from");
        String to = JiveGlobals.getProperty("chat.transcript.to");


        if (!ModelUtil.hasLength(subject) || !ModelUtil.hasLength(from)) {
            Log.debug("Transcript settings (chat.transcript.subject, chat.transcript.from) are not configured, " +
                    "transcripts will not be sent.");
            return;
        }


        if (ModelUtil.hasLength(to)) {
            emailService.sendMessage("Chat Transcript", to, "Chat Transcript", from, subject, builder.toString(), null);
            Log.debug("Transcript sent to " + to);
        }


        // NOTE: Do not sent to the customer. They will receive a prompt for a seperate chat transcript
        // that does not contain agent information.


        // Send to Agents
        UserManager um = UserManager.getInstance();
        for (Iterator<AgentChatSession> iterator = chatSession.getAgents(); iterator.hasNext();) {
            AgentChatSession agentSession = iterator.next();
            try {
                User user = um.getUser(new JID(agentSession.getAgentJID()).getNode());
                emailService.sendMessage("Chat Transcript", user.getEmail(), "Chat Transcript", from, subject, builder.toString(), null);
                Log.debug("Transcript sent to agent " + agentSession.getAgentJID());

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