// Get the chatbot of the workgroup. It is not mandatory for workgroups to have a chatbot
// so if no chatbot was defined for the workgroup then do nothing
Chatbot bot = workgroup.getChatBot();
if (bot != null) {
// Get the chatbot session of the user (create one if necessary)
ChatbotSession session = bot.getSession(packet.getFrom(), true);
// Let the bot process the received message
bot.onMessage(session, packet);
}
}